📋 Agreement Notice: By using BAZZ TV services, you agree to these terms. Please read them carefully before subscribing.
📜 1. Acceptance of Terms
By accessing, browsing, or using BAZZ TV services ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy.
These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and BAZZ TV ("we," "us," or "our").
🎯 2. Service Description
BAZZ TV provides premium IPTV (Internet Protocol Television) streaming services including:
- Access to 35,000+ live television channels from 150+ countries
- 150,000+ Video on Demand (VOD) content library
- 4K/8K Ultra HD streaming quality (device and connection dependent)
- Multi-device compatibility and simultaneous connections
- 24/7 customer support and technical assistance
- Electronic Program Guide (EPG) and content organization
✅ 3. Eligibility & Registration
To use our Service, you must:
- Be at least 18 years old or have parental consent
- Provide accurate, complete, and current information during registration
- Maintain and promptly update your account information
- Be responsible for maintaining the confidentiality of your account credentials
- Accept full responsibility for all activities under your account
💳 4. Payment Terms & Billing
Subscription Plans:
- Plans range from 1 to 12 months with flexible connection options (1-5 devices)
- Pricing is clearly displayed during checkout and subject to change with notice
- All payments are processed securely through PayPal
- Subscriptions are not automatically renewed - manual renewal required
Payment Process:
- Payment links are sent via email after order placement
- Service activation occurs immediately upon payment confirmation
- All fees are non-refundable except as stated in our refund policy
- Failed payments may result in immediate service suspension
🔄 5. Refund Policy
7-Day Money-Back Guarantee:
- Full refund available within 7 days of initial purchase
- Must demonstrate technical issues preventing service use
- Refunds processed within 5-10 business days
- One-time refund per customer/household
No refunds are provided for:
- Change of mind after successful service delivery
- User error in device setup or configuration
- Internet connectivity issues on customer's end
- Violation of terms resulting in account termination
📱 6. Acceptable Use Policy
✅ Permitted Uses:
- Personal, non-commercial streaming on authorized devices
- Sharing within immediate household members only
- Using up to your subscribed connection limit
- Contacting support for technical assistance
❌ Prohibited Activities:
- Account Sharing: Sharing credentials with non-household members
- Reselling: Commercial distribution or reselling of service access
- Reverse Engineering: Attempting to decode, hack, or modify our systems
- Automated Access: Using bots, scripts, or automated tools
- Illegal Content: Using service for any illegal activities
- Excessive Usage: Exceeding reasonable bandwidth or connection limits
🛡️ 7. Service Availability & Performance
We strive to provide:
- 99.9% Uptime: Target availability with minimal planned maintenance
- High-Quality Streaming: 4K/8K quality dependent on your internet connection
- Global Content: Channels and VOD from worldwide sources
- Regular Updates: Content additions and service improvements
Service Limitations:
- Streaming quality depends on your internet speed and device capabilities
- Some content may be geo-restricted or unavailable in certain regions
- Occasional maintenance may temporarily interrupt service
- Channel availability may change due to licensing agreements
⚠️ 8. Account Suspension & Termination
We reserve the right to suspend or terminate accounts for:
- Violation of these Terms and Conditions
- Non-payment or fraudulent payment attempts
- Sharing credentials with unauthorized users
- Excessive bandwidth usage or system abuse
- Illegal activities or content distribution
⚠️ Termination Notice: Account terminations for violations are immediate with no refund. We may provide warnings for minor infractions.
🔒 9. Intellectual Property
All content, software, and materials provided through BAZZ TV are protected by intellectual property laws:
- Content is licensed for personal viewing only
- No downloading, redistribution, or commercial use permitted
- BAZZ TV trademarks and logos are our exclusive property
- User-generated content becomes subject to our content policy
🛡️ 10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- BAZZ TV is not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the current subscription period
- We are not responsible for internet connectivity issues or device compatibility
- Service interruptions due to maintenance or technical issues are not grounds for compensation beyond pro-rated refunds
🌍 11. International Usage & Compliance
Users are responsible for:
- Compliance with local laws and regulations in their jurisdiction
- Understanding that content availability may vary by location
- Ensuring their use of IPTV services is legally permitted
- Any legal consequences of service usage in their country
📞 12. Customer Support
We provide comprehensive support through:
- 24/7 Live Chat: Immediate assistance via website chat widget
- Email Support: info@bazztv.com (response within 30 minutes - check spam folder)
- WhatsApp: Direct messaging for quick support
- Setup Assistance: Device configuration and troubleshooting
⚖️ 13. Dispute Resolution
Any disputes will be resolved through:
- Direct Communication: Initial attempt through customer support
- Mediation: Good faith mediation if direct resolution fails
- Arbitration: Binding arbitration under applicable commercial rules
- Governing Law: These terms are governed by the laws of our operating jurisdiction
🔄 14. Changes to Terms
We may update these Terms periodically. Changes will be communicated through:
- Email notification to active subscribers
- Prominent notice on our website
- Updated "Last Modified" date
Continued use of our service after changes constitutes acceptance of new terms.
📝 15. Contact Information
For questions about these Terms or our services:
🚨 Important: These terms constitute the entire agreement between you and BAZZ TV. If any provision is found unenforceable, the remaining terms remain in full effect.